BYOP (Bring your Own Phone): The Benefits
Lower costs, increase sales, reduce employee attrition, enhance workforce efficiency. The list goes on and on. Every business is trying to improve, and the path to improvement requires a long list of accomplishments. When a business is able to begin checking these off, they will begin seeing success. It is for this reason that companies should look at market trends, what is working and what is not working, and keep pace with the necessary transformations. One such transformation that is beginning to sweep across the globe is the trend of employees bringing their own phones to work. Also known as, “Bring Your Own Phone” or BYOP.
The idea of bringing your own phone to work started less than a decade ago, with the Intel workforce. When Intel employees gained permission from leadership to connect their own devices to the corporate network, it spread through the organization like wildfire. And then when IT service providers, like Citrix Systems and Unisys, began to speak positively about the potential of BYOP, the policy was implemented in other organizations. Today, about three-quarters of the workforce in the developing world rely on BYOP and nearly half of the workforce in developed markets are following suit. Across the world, 95% of employees are using at least one of their personal devices at work.
The Benefits Of BYOP
There is a reason that BYOP has so successfully caught on: It benefits both employees and employers when BYOP is fully utilized. And the individual benefits are numerous:
1. Increased Flexibility
When the workforce can bring their own phone to work, it gives them more flexibility. They no longer have to lug around a backpack full of phones and paperwork. Everything they need is at their fingertips with a few swipes of the thumb. No more sifting through a pile of papers that is both too heavy to carry around is slowly fading from heavy use, and consistently gets out of order.
Additionally, a personal phone that contains all of their work necessities, whether it be contacts or applications, allows them to work on-the-go. This means that when they are out in the field or out of town, they can still have access to all of the data and information that they need in order to effectively do their job. The ability to work with a personal phone provides the freedom that employees need, both in terms of their schedule and in terms of the tools they need to execute their job.
2. Enhanced Productivity
Another benefit of encouraging the workforce to bring their own phones to work is that there is familiarity with a personal device. They know how to efficiently use it. They have learned the ins, outs, and all of the shortcuts and functions. This takes away the irritating and time-consuming task of having to learn a new device or, even worse, an entirely new operating system.
When employees are not frustrated with a device, they will use it more. They will embrace and implement it into their routine more thoroughly. This is extremely important in a world that is becoming more and more digital. Customers, clients, and suppliers expect that the companies that they interact with and buy from will meet their digital standards. Employees having a comprehensive understanding and adoration for their work smartphone helps companies to reach this standard. And just as it meets customer demands, it also enhances employee productivity. Employees will be able to more productively complete work with a phone that they understand and that they can communicate most easily on. In other words, customers, clients, and suppliers will be pleased with the digital move, making them more communicative, and employees will be able to use the phone in a great capacity, making them more communicative, which all leads to enhanced productivity.
3. Decreased Expenses
One of the biggest ways a company can benefit from its workforce bring their own phones to work is through lowered costs. And there are multiple ways that these costs get lowered. The first, and most obvious, is that the company is no longer responsible for purchasing devices for the entire workforce. These devices are expensive and, due to the constant advancements of technology, they need to be replaced on a fairly regular basis.
Another aspect of savings comes from the fact that companies will not be responsible for breakage or device loss. Not only do people take better care of their own personal belongings than company property, but due to the fact that the phones are personal ones, any costs incurred from repairs or losses will fall on the employee rather than the company.
Additionally, there is a reduced cost of going paperless. First, relying on paper for business processes is inefficient. It requires the workforce, as well as clients and suppliers to spend time printing off information and mailing it. What used to take days, or even weeks, can now just take a matter of seconds. There there is the environmental standpoint. The high use of paper is wasteful. Most of it gets thrown away anyway, due to it being unnecessary or redundant. Finally, there are the exorbitant costs of using paper. Buying reams of paper on a regular basis is an inexcusable budget item. Not to mention the cost of toner, printing machines, IT time spent on repairing broken printer connections, and repair costs that the machines incur. Allowing and encouraging the workforce to rely on their personal phone for more business processes is a great way to reduce the need for paper.
Besides these costs that will go down, the cost of education will also be reduced. When businesses purchase business phones for their workforce, they are generally forced to provide training for those devices. This might come in the form of an in-person training session or an e-learning tutorial. These sessions cost money. Either professionals must be hired or material must be purchased. And of course, there is the cost of employee time. When employees are forced to spend time learning how to use a new device, they are not spending time on work. They are not calling clients, speaking to suppliers, making sales, or creating revenue in any way for the company. When employees bring their own devices, they learn how to use those devices on their own time.
4. Higher Employee Satisfaction
When employees are not forced to use devices that they are not comfortable with, they tend to enjoy their work more. When they do not have to spend hours learning all of the functions on a new phone, they get less irritated. When they do not have to carry multiple devices on them at all times, for both personal and work purposes, they embrace the convenience. The end product of all of these factors is happiness. And when the workforce is more satisfied only good things happen. They stay with the company longer, creating lower recruiting and hiring costs, not to mention new employee training costs. They also believe more in the company and their coworkers, leading them to work harder, be more productive, and create a better image for the company.
And if all it takes is letting them bring their own phone to work, it might be something worth considering. For more information about going paperless, please contact us.